Terms & Conditions

By accessing our website or purchasing from Urban Fresh Farms, you agree to the following terms:

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Products

• We supply premium hydroponically grown produce, health & lifestyle products, and curated DIY growing kits.

• As our produce is naturally grown, variations in appearance may occur.

• All products are subject to availability.

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Orders & Payment

• Orders are confirmed once payment has been processed.

• Prices are listed in AUD and include GST where applicable.

• We reserve the right to amend pricing or cancel orders where necessary.

 

Delivery

• Delivery areas and timeframes are outlined at checkout.

• Estimated delivery times are a guide only.

• Risk transfers upon delivery, and customers are responsible for ensuring accurate delivery details.​

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Freshness Guarantee

• Due to the perishable nature of fresh produce, change-of-mind returns are not accepted.

• Any concerns must be raised within 24 hours of delivery with supporting images.

• All consumer rights are upheld in accordance with the Australian Consumer Law.

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Health & Wellness

• Our health and lifestyle products are not intended to diagnose, treat, cure or prevent disease.

• Information provided is general in nature.

• Please consult a qualified healthcare professional before commencing any supplement.

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Liability

• To the extent permitted by law, our liability is limited to the value of the product purchased.

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Intellectual Property

• All branding, content and imagery remain the property of Urban Fresh Farms and may not be used without written permission.

 

Governing Law

• These Terms are governed by the laws of Victoria, Australia.